Working in the Technical Services department can pose some very interesting requests from our customers and sales people. Some of the requests seem almost silly. A good example was a request for coffee. Now, if you were thinking like most of us were, you would be saying something like this, “Why the heck don’t they go to the local grocery store and buy it?”
The biggest reason they ask us has to do with liability issues. It would cost the customer more money to send an employee to the store than buy from us. Think of the cost and paperwork involved if that employee got in an accident while running the errand, not to mention the potential for lost time from work if they were injured.
We may not be able to source all the items, but these requests help us grow our line of products, and keep us in touch with what our customers need and want.