Category: General

Nelson-Jameson’s Dedication to Excellence

As our brand continues to grow, so does the size of our facilities and the number of products we carry. An increase in size increases the overall complexity of our day-to-day operations. There are more customer requirements, which in turn increase the attention given to our internal requirements. Recently, two of our branches – Marshfield, WI and Turlock, CA – underwent their annual SQF Audits.

The SQF Institute’s mission is to “deliver consistent, globally recognized food safety and quality certification programs based on sound scientific principles, consistently applied across all industry sectors, and valued by all stakeholders”. Nelson-Jameson has sought out SQF certification as a means of enacting best practices for our warehouse operations, as well as demonstrating to our customers our dedication to quality and control as Nelson-Jameson grows to take on additional business across the country and across the globe. Currently, Nelson-Jameson is an SQF Level 2 registered company. By definition, level 2 is a certified Hazard Analysis and Critical Control Points food safety plan that is benchmarked by the Global Food Safety Initiative.

We are proud to announce that our recent SQF audits scored incredibly high, with Marshfield receiving a 99/100 and Turlock awarded an unprecedented 100/100! We are extremely grateful for everyone on our team involved in the audits for helping to achieve these scores. We are humbled in our recognition of leadership in food safety, and we’ll continue to dedicate ourselves to excellence as your single-source food, dairy, and beverage plant supplier.


Remco Lobby Dustpan Wins Innovation Award at Process Expo

Nelson-Jameson would like to send out a big congratulations to one of our partners, Remco Products, for winning the Innovation Award in the Pet Foods Category at the 2017 Process Expo for their new line of Color-Coded Lobby Dustpans!

The Innovation Awards are designed to honor breakthrough products and/or technologies. Products were evaluated based on innovative distinction from other products on the market, benefits to the industry, disruption to the status quo, practicality of implementation, and value for cost. The Lobby Dustpan was awarded the best in its category for Pet Foods, and it also competed as one of three finalists in the Confectionary/Candy/Sweets category.

“Processors need color-coded tools that are durable, hygienically designed and FDA-compliant,” Remco Products President Mike Garrison said. “The Lobby Dustpan Set has seen a high demand since its debut thanks to its ability to fill these challenging customer needs.”

For more information on the Color Coded Lobby Dustpan Set, click here. To see the complete press release from Remco, click here.

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Differentiating Filters and Strainers

Have you ever asked yourself, what is the difference between a filter and a strainer? Here we will take a look at each item individually and show how they stack up against one another.

First, let’s define each:
• A strainer removes large particle from liquid in the line to protect downstream processing equipment such as homogenizers, valves, pumps, etc.

• A filter separates solids from liquids in the line by passing the fluid through a media filter, which removes all particulates above a predetermined sizes, and allows the fluid and anything smaller to pass through.

Based on these aforementioned descriptions, it may seem that a filter and a strainer perform the same duty; both separate particles from fluids.

However, there is a key difference that distinctly sets apart these two products:
Strainers are used to protect downstream equipment. They remove larger foreign objects from the line before they get to the expensive equipment.

Filters are applied in order to separate particles from the fluid. The media filter grabs smaller unwanted particles to be removed and allows remaining fluid to carry onto the next step in the process.

Another minor difference can be related to resistance. Strainers normally present low resistance to flow. The pressure drop across most strainers is relatively small compared with the pressure drop across media filters.

Lastly, strainers are typically comprised of 316L stainless steel tubes, and are perforated. Filters also incorporate the tube, but require a media filter to be placed over the tube for removing the finer particles. Media filters are made of multiple materials and include polyester, cotton cheesecloth, and nylon, to name a few.

At Nelson-Jameson, we offer a wide variety of media filters, our Flow Stream Filter Tubes, as well as Retaining Rings to keep the media in place over the tube. If you would like to see our full line of sanitary filter media, click here to view our flyer.


Acceptance of Shipment Do’s and Don’ts

Inspection of product upon receipt from the carrier is a good practice for any facility, and can prevent questions, claim denial, and problems down the road. Here are a few tips to help everyone have a better experience:

  1. When a carrier calls to set up an appointment, be sure you can accept the freight within 72 hours of the call.
    1. Carriers will often charge storage fees after that time. $25 per day is not uncommon. In some cases, the freight may be returned to the shipper.
    2. Make a realistic appointment. Be sure you can keep that appointment.  In some cases a “re-delivery” charge is assessed if the driver arrives and cannot unload or make contact with anyone.
    3. If the carrier misses their appointment, they will not credit for the missed delivery. In most cases, the driver will arrive later or the next day.
  1. Check the driver’s delivery receipt.
    1. Is this shipment yours?
    2. Is all the required information/documentation present? I.e.: Purchase order, freight terms, number of pieces, cartons, or pallets, etc.

NOTE: If signing for pallets, a pallet may not contain ALL of your products/order. Likewise product contained within may have damage that is not visible.

  1. When receiving freight, inspect for any kind of damage and note the damage on the delivery receipt. Rubber stamping or writing “SUBJECT TO INSPECTION”, “SUBJECT TO COUNT”, Or “RECEIVED”, has no legal bearing. Failure to note damage or shortage at time of receipt greatly reduces the chance of collecting on a freight claim.
    1. Reviewing the packing list with the physical product will need to be done to determine if you are missing anything. If there is product missing or damaged and you have already signed for the pallet(s) – this is considered “Concealed” loss/damage.
    2. This type of loss must be identified and reported immediately to carrier or shipper. As of April 2015, carriers must only give a maximum of 5 days for claimant to report damage after signature is obtained. Once this timeframe has expired, claims are denied immediately.
  1. Be specific in your notation: crushed corner, broken arm, forklift damage through center of boxes, wetness stains, leaking, etc.
    1. Don’t allow the driver to hurry or pressure you into signing their delivery receipt before you have inspected.
    2. Don’t accept driver tallies or counts.
    3. Don’t make notations that relate to your opinion of the cause of damage.
  1. Look for torn or disturbed shrink wrap or boxes with the arrows pointing down instead of up. These could all be signs that your shipment sustained damage in transit and was restacked later.
    1. If you suspect damage, open the carton or crate and inspect it in the driver’s presence.
    2. Make notation of inspection including the specific items, damage sustained, and quantity of said items on the delivery receipt. Include driver’s name if possible.
    3. Take a picture or several pictures of the damage. Be sure to include any signage on the pallet/product. I.e.: Do not double stack, Fragile, This Side Up, Etc. Take a picture of the signed Delivery Receipt or Bill of Lading document with the damage/loss noted. In the case of electronic signatures, Electronic signature software DOES allow for comments to be made regarding condition of product. Take a picture of the notation on the scanner.
  1. Keep all packing materials in the condition upon arrival. DO NOT DISPOSE OF OR DESTROY THE PACKAGING.
    1. This will be needed as often inspections are conducted by the carrier.
    2. Without all the packaging, the carrier might determine the cause of damage was insufficient packaging and the claim will be denied.
  1. If the item being received has been damaged to the point where it cannot be used, then refuse to accept the delivery from the carrier and contact the shipper immediately. Again, be sure to notate on the delivery receipt the reason for refusal. Be specific.
    1. Refusal of a shipment without just cause will result in return charges being assessed.
    2. These charges may be passed onto the customer without specific cause noted on the delivery receipt.
    3. Before refusing, contact your shipper to identify any consequences of refusal.
  1. If an inspector from the carrier arrives to assess the damage, be sure there is a representative from your company present for the inspection.
    1. Generally inspection reports must have a signature of agreement from the recipient.
    2. Be sure you agree with all the facts in the report before signing.
  1. If an inspector wants to remove the damage product without an inspection report being filed or signed, you have the right to refuse, however carriers often give one chance to inspect and if denied, the claim is subsequently denied.
    1. Ask the inspector for a copy of the report when finished and contact the shipper to determine your role and what has been arranged.
  1. Using collect accounts often leaves the sole responsibility of a claim on the recipient. Be sure you understand all the consequences of shipping via collect.

Floor to Ceiling Food Safety Plans

From kambucha to ground beef, a remarkable array of food safety-focused concerns were taken on this year at the International Association of Food Protection’s Annual Meeting in Tampa, Florida. Nelson-Jameson was proud to be part of the 2017 Exhibit, as well as the continuing sponsor of the Elmer Marth Educator Award. The realities of food safety in the modern food and beverage industries continue to push producers, regulators, academics, and even suppliers like Nelson-Jameson to think in terms of prevention versus reaction in a comprehensive way.

This is an important distinction that unifies the attendees of IAFP, and it is a distinction that unifies the food and beverage industries, in providing safe, quality food products to consumers. Perhaps more than anything, the idea of “holistic” came to mind to the NJ team as we engaged in discussion with customers, manufacturers, professors, etc. We were reaffirmed in our assertion that viewing a production facility as a totality is an important means of formulating quality food safety plans and strategies.

From selecting the right drain cover to install underneath the pathways we tread in our sanitized boots, to finding the right swab to reach out-of-sight surfaces above our heads, food safety demands a holistic approach. In essence, every part of Nelson-Jameson’s catalog/array of offerings can be looked at as part of a holistic approach to food safety.

The process of researching the right sanitary coupler, picking out the most useful products to establish a color-coded program, browsing through metal-detectable offerings, considering pest protection products, shopping for environmental testing items, or selecting the right handwashing station options, all present opportunities to think food safety. Each item has the potentiality of being incorporated as part of a holistic food safety plan and strategy. Beyond “getting the job done” the products in your basket are all potential players in this plan that can make a significant difference when accounted for and understood as preventative gatekeepers in the production process.

To learn more about IAFP, go to foodprotection.org, and be in touch with your food safety concerns…we’re here to help you get a holistic vision of food safety together, one product at a time.

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