Expanding Knowledge With Training Seminars

Last month, after traveling 900 miles I ended up in a small Pennsylvania community reminiscent of our Central Wisconsin. Morgantown is home to the U.S. headquarters of Nilfisk Industrial Vacuums. I had the opportunity to spend three days with a variety of Nilfisk employees to expand my technical, application, and quoting knowledge during an industrial vacuum (IVAC) training seminar. My foundation of knowledge was what I learned from working with our MRO Manager and several plant demos that I was able to be a part of.  However, I lacked a technical understanding of what went into each vacuum and how to identify the everyday applications that could increase our vacuum sales. These areas I lacked were adequately touched upon and I now feel confident when it comes to assessing the application and selecting a vacuum for the customer.

Also, highlighted in this training was the hot topic of combustible dust (com dust) and class rated areas. It is a plant’s duty to know whether they have class rated areas and then to take the necessary steps to eliminate com dust and the elements that can cause an explosion. One way Nelson-Jameson can be of assistance is by providing  explosion-proof vacuums (electric or pneumatic), accessories, and replacement parts needed to comply with OSHA guidelines. One key point that was stressed by Nilfisk is that neither we nor they can tell a customer if they have combustible dust. Companies are required to investigate and know the dust status in their facilities and whether or not they require EXP vacuums.

Now with a better understanding of industrial vacuums and applications, I look forward to getting in the field more to assess our customer’s needs. If your company would like a demo or in-plant trial please contact me at d.jones@nelsonjameson.com or 715-387-1151.




“Hot” Foods for 2012

Growing up in the Midwest in a food-industry family, I’ve had the opportunity to befriend an unusual amount of people that work for large food companies in varying capacities. Many of the people that I’ve met post-college work for the headquarters of our customers and competitors.

Competitors aside, I find that most of these people willingly offer me information regarding sales, potential problems, new products and upcoming food trends. Their perspective and insider-view is invaluable to helping me understand our customers’ needs and wants. More specifically, the awareness of future food trends can help our Company to anticipate what our customers will be producing in the years to come, and help us to tailor our product offerings to their future needs.

As such, I thought I’d share some of the food trends:
• Butter (Margarine is trending out)
• Sea Salt (Lower in sodium than Table Salt)
• Kefir (The success of our customer Lifeway Foods has largely driven this trend)
• Greek Yogurt Products (The success of the Chobani company in upstate New York has largely driven this trend)
• Healthy Fats (Oils, Fish, Nuts, Olives, Avocados, Soy, etc)
• Stevia (on-caloric sugar-substitute derived from a plant)
• Artisan Cheeses from small producers
• Artisanal Heirloom Meats from small producers
• Local “superfruits” (Cherries, Blueberries, etc)
• Dark, Leafy Greens (Spinach, Kale, Mustard Greens, etc)
• Eggs (Cage-free, Organic, etc)

The same company that’s monitoring the above food ingredients and product opportunities is also carefully considering what they believe to be the three most influential lifestyle dietary trends for 2012:
• Portion Control
• Food Allergies (especially Gluten)
• A return to the traditional “Family Dinner”

While reading the above lists, I’m sure most of you immediately thought of products/services that Nelson-Jameson sells/provides that are specific to some of these trends. And, that’s exactly my point. By maintaining a general awareness of the direction in which our customers are heading, we can better understand our customers’ unique perspectives and continue to maintain Nelson-Jameson’s identity as a knowledgeable, comprehensive food-processing supplier through proactively anticipating customer needs.




It’s Show Time!

Below you will find several of the many conferences offered this year focusing on the dairy industry.  If you would like to see an upcoming dairy or food industry conference, workshop, or symposium featured on the Nelson-Jameson blog, leave a comment on this post.

Ice Cream Technology Conference
March 6-7 in St. Petersburg, Fl.
The conference “focuses specifically on frozen dessert research, technology, new market trends, food safety, labeling and opportunities. The Ice Cream Technology Conference encourages an open exchange among participants and experts on the technical and practical processing issues in the frozen dessert industry.” In addition to panels, networking activities, and exhibits, there will be the “annual Innovative Ice Cream Flavor Competition.”

International Cheese Technology Exposition
April 10-12 in Milwaukee, WI.
See us at Booth #317

“The ICTE is an intensive combination of morning seminars, two full afternoons of uninterrupted Exposition and evening social affairs” for dairy manufacturers and suppliers.  This year’s opening address will be delivered Mark Murphy, President and CEO of the Green Bay Packers.

The American Dairy Products Institute (ADPI)/ American Butter Institute (ABI) Joint Annual Conference
April 29-May 1 in Chicago, IL.
“Gain insight into current dairy trends and projected developments. Enhance your industry knowledge. Network with over 750 senior level executives from manufacturers, marketers, suppliers, distributors and brokers of manufactured dairy products, as well as industry analysts, journalists and key government officials…”   A program of presentations, sessions, exhibits, and social events will be featured.

American Cheese Society (ACS) Conference and Competition
Cheese Rally in Raleigh: Owning Our Future
August 1-4, 2012 in Raleigh, NC
See us at the show!
This year’s American Cheese Society Conference and Competition will feature “our annual competition, educational sessions on a wide range of topics relevant to the industry, special events including a keynote by noted author and expert on humane livestock handling, Temple Grandin, and our annual Meet the Cheesemaker showcase”.

For information on trade show and conferences we attend, see our Events page.




Super Bowl Sustenance

Image Courtesy of Amy Mac Health & Fitness

The Super Bowl is such a big game in so many ways. Whether one thinks in terms of the NFL as a business itself, advertising revenue, merchandising revenue, tourist money flowing into the hosting city, etc, the implications of sixty minutes of playing time between two football teams on one field represents a massive and very profitable undertaking. The food industry is a key part of this “big game” machine. This past year the Retail Advertising and Marketing Association gave us in the food industry a lot to chew on when they reported that an estimated $10.1 billion dollars would be spent by consumers on “game-related merchandise, apparel and snacks” on last year’s Super Bowl! As it turns to Super Bowl season this year, let’s take a moment to look at the economic realities of the big game.

The Times Union reported that snack foods are an obvious pick for parties and gatherings: “Americans double their consumption of snack foods on Super Bowl Sunday, downing more than 33 million pounds of chips, pretzels, nuts and other treats.” Other favorites include chicken wings, pizzas, and sub sandwiches. The National Chicken Council estimated that 1.25 billion chicken wings were consumed by Americans during the 2010 Super Bowl weekend alone. As the next example will highlight, although the game is great for the snack and meat industries, it can also be a boon for produce.

Continue reading




Website Enhancements to Better Serve Our Customers

2012 will be a big year for our website. We are integrating our price, stock, shipping, payment and orders with our new computer system. Exciting year, and it’s just starting! Right now, we’ve added a few things to the website to make it easier for our customers to order and give them more information.

1. Shipped status per product for each order is available now in each customer’s account area on the website.

2. Customers can add additional email addresses per order to receive order confirmations and shipped/completed emails.

3. Now, everyone can sign up for our E-Newsletter, whether they are a customer or not.

4. Several updates have been done to the shopping cart page that gives customers more information about available vs. unavailable products.

5. Since the website is 24/7, we’ve now implemented web cut-off times for Truck Route orders. For instance, if the customer’s next route is tomorrow and it’s after 5:00pm when they check out, or if their next route is on Monday and they are ordering on the weekend, they will not see that route date as a shipping option. Instead, they will see the next route available after that. Plus, they will always see regular shipping options that are available.

We welcome your feedback about other enhancements you would like to see on our website. Comment on this post if you have an idea that you would like to share!